How MediComm WorksThe MediComm system keeps track of the location of patients, doctors, and nurses, and assists in the assignment of people to exam rooms. Here are some scenarios on how MediComm would work in a Physicians Office and in a Dentists/Orthodontists Office. If your office doesn't fit the mold, let us know, and we'll be glad to accommodate you. Physicians OfficeIn a Physicians' Office, a doctor typically visits the patient once, and then calls a nurse or technician for follow up work. Lets walk through a typical patient's visit to the office. The patient, let's call her Jane, arrives at the office and checks in at the front desk. Nurse Betty picks up Jane's chart, and glances at the console screen to see which room is available. Nurse Betty escorts Jane to room 12, and pushes the button labeled "JONE" on the Room Module to signal Dr. Jones that his patient is in the exam room and waiting. This changes the icon on the Central Console to yellow, and updates the Doctor's Module to show he has a patient in room 12.
Once finished in room 14, he glances at the Room Module to see that room 12 is next. He talks with Jane, and determines that she should have a Flu shot. Rather than track down a nurse, he simply pushes the Injection button on the Room Module. The module prompts for what kind of injection: he press the FLU button. Next, Dr. Jones notices that his next patient is waiting in exam room 13 and proceeds on his way.
Once Jane has received her Flu shot, Betty escorts her out of the room, pressing the Open button to free up the room on the Central Console. Dentist/Orthodontist officeMediComm can also be configured with software appropriate for other types of medical offices. In a Dentist or Orthodontist office, the doctor typically visits a patient several times, interspersed with visits from other technicians. MediComm keeps track of where the doctor and technicians should go next. Jane arrives at the office, and checks in with the receptionist. The receptionist types in Jane's name, putting it on the list of patients in the waiting room. Assistant Betty calls Jane from the waiting room, touches Jane's name on the Central Consol list, and touches room 12. This puts Jane in room 12, turning the screen icon yellow. Betty removes Jane's ligature bands, and sets up tools for Dr. Smith. She tells Jane Dr. Smith will be in shortly, and presses the button on the Room Module for Dr. Smith. This updates the room queue, and the room modules show that room 12 is next after Dr Smith is done in room 14. Dr Smith finishes in room 14, and glancing at the Room Module sees that room 12 is next. He visits with Jane, and when finished, pushes Betty's button to have her help finish up. When Jane is finished, the Open button is pushed, freeing up the room on the Central Console. But Our Office is Different...If your office follows a different work flow, the MediComm is easily modified to follow the way you work. Contact Visionary Systems to discuss your needs.
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The illustration above shows the state of the module
outside exam room 12. It shows that Doctor Jones has a patient
waiting for him in this room. It also indicates that Doctor Jones
has one patient ahead of Jane in room 14. (The module outside room
14 would also indicate that Dr. Jones should go to room 12 next.)
Meanwhile, the Central Consol Chimes, and Nurse
Betty sees a red icon showing that a Flu Shot is needed in room 12. She
touches the console screen to acknowledge the call. This turns the screen
icon to pink, so other nurses know that Betty is taking this call. She
gathers the needed supplies and heads to room 12. She presses the Clear
button on the room Module to clear the call.